In an “Ask Me Anything” post, I pull out a card from a conversation starter deck and answer it. Today’s question is “What is something that happens at work that makes your whole day better?”
I work a pretty unusual kind of job. I don’t have co-workers; there’s no water cooler. Usually it’s just me and my computer and that can feel pretty lonely some days. So the thing that absolutely makes my day is when someone takes the time to comment on something I’m doing. Whether it’s a comment on Instagram, a reply to an email newsletter or a note with an Etsy order, I LOVE those little micro conversations.
Last week I filmed some video as part of Etsy’s 20th birthday celebration. One of the questions they asked was a favorite memory about having an Etsy shop and I said it was absolutely the customer conversations in the notes with orders. It makes running a business so much more like a community! They didn’t use that video clip yet, but here’s the first one they put together and mine is the very first intro.